Sparkle VA: Streamlining Insurance Agency Operations with Expert Virtual Assistants
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Meet Sparkle VA

Human Virtual Assistants
for Insurance Agents! Starting At Just $ 360/Month

We help insurance businesses boost efficiency and accelerate growth through the efficient use of virtual assistants.

  • Flexible Subscription
  • Precise Billing
  • Subscribe/Cancel With Ease
Start Free Trial

- it's risk-free!

- No Credit Card Needed!

Our Customers Rate Us Excellent

Get Your Time Back And Improve Your Profit Margins

We help insurance agencies boost efficiency and accelerate growth through the efficient use of virtual assistants.

Before Sparkle VA

Insurance agents grappled with extensive client servicing tasks, leading to reduced margins and increased payroll costs.

  • Reduced Margins
  • Increased Costs
  • Reduced Focus On Growth
  • Increased Backlogs
  • Reduced Customer Satisfaction

After Sparkle VA

Insurance agents experience efficiency gains and cost reductions by offloading routine tasks to Sparkle's virtual assistants.

  • Increased Margins
  • Reduced Costs
  • Increased Focus On Growth
  • Reduced Backlogs
  • Increased Customer Satisfaction

You're 3 Steps
Away From Agency Efficiency!

Sparkle VA provides specialized virtual assistant services for insurance agencies, streamlining operations with professional support for various tasks

1

Talk To Us

Engage in a consultation to discuss your specific needs and how Sparkle can enhance your operations.

2

Setup

We tailor the setup to your business, ensuring your Virtual Assistant integrates smoothly into your workflow.

3

Start Work

Your Sparkle Virtual Assistant gets to work immediately, optimizing your daily operations and boosting productivity.

Get Your Time Back And Improve Your Profit Margins

We help insurance agencies boost efficiency and accelerate growth through the efficient use of virtual assistants.

Quality

Quality You Can Trust

Trusted by agencies nationwide with a 95% retention rate, Sparkle VA provides

  • 15 Years in the business
  • A dedicated team of insurance VA's
  • Experience in most agency software
  • Pricing starting at just $360/month
  • Tailored solution to fit your needs
  • A risk free two-week free trial

Experience the difference with Sparkle VA's commitment to agency operational excellence

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- No Credit Card Needed

Personal Lines - Home

Personal Lines - Home

We manage nearly every aspect of the homeowners policy lifecycle that doesn't require direct customer interaction.

  • Quoting New Business & Remarketing
  • Processing Mortgagee Changes
  • Adding/Removing Scheduled Coverage
  • Processing Endorsements
  • Sending Documents for e-signature
  • Carrier Downloads & Notifications
  • Commission Statements
  • Several More
Try Free

- No Credit Card Needed

Personal Lines - Auto

Personal Lines - Auto

We manage nearly every aspect of the auto policy lifecycle that doesn't require direct customer interaction.

  • Quoting New Business & Remarketing
  • Adding Removing Drivers/Vehicles
  • Adjusting Coverages
  • Processing Endorsements
  • Sending Documents for e-signature
  • Carrier Downloads & Notifications
  • Commission Statements
  • Several More
Try Free

- No Credit Card Needed

Commercial Lines

Commercial Lines

We manage nearly every aspect of the commercial policy lifecycle that doesn't require direct customer interaction

  • Quoting New Business & Remarketing
  • Ordering Loss Runs
  • Adjusting Coverages
  • Processing Endorsements
  • Sending Documents for e-signature
  • Carrier Downloads & Notifications
  • Commission Statements
  • Several More
Try Free

- No Credit Card Needed

Employee Benefits

Employee Benefits

We manage nearly every aspect of the benefits lifecycle that doesn't require direct customer interaction

  • Enrollments, Terminations and Changes
  • Open Enrollment Communications
  • Renewal / Marketing Proposals
  • Cobra Notifications
  • Carrier Billing Reconciliations
  • Summary & Form Downloads
  • Wrap Documents
  • Several More
Try Free

- No Credit Card Needed

VA Solutions

Customized VA Solutions for Every Agency

Recognizing every insurance agency is unique, Sparkle VA offers personalized service selections.

  • Choose from a variety of tasks and subscription models to fit your specific needs.
  • Tailor your package for personal lines, auto or commercial to optimize agency efficiency.
  • Craft a solution that aligns perfectly with your agency's distinctive requirements.
Try Free

- No Credit Card Needed

Try Us 2 Weeks Free!

Try Us 2 Weeks Free!

Take advantage of our two week no-obligation free trial to experience Sparkle VA first hand!

Our trial includes tailored support for:

  • Personal Lines - Home
  • Personal Lines - Auto
  • Commercial Lines
  • Employee Benefits

Embark on a journey of improved efficiency and see the transformative impact of Sparkle VA on your agency operations.

Try Free

- No Credit Card Needed

Seamless Connectivity

Our dashboard is designed to sync effortlessly with various Agency Management Systems through Zapier. By assigning tasks in your AMS, they automatically populate in our system once synchronized

In house vs Sparkle VA

Rethinking the 9-to-5 between Traditional & Virtual
Who's Winning the Future of Work?

Traditional Inhouse

  • Minimum $ 20 per hour - W2
  • Add 25 % for benefits & taxes
  • Hard to find part timers
  • Need extensive training
  • Supervision cost
  • Additional infrastructure cost
  • Hard to replace or stop

Sparkle VA

  • Minimum $10 Per Hour - 1099
  • No benefits cost
  • Available by the hour
  • Already trained
  • No supervision cost
  • No infrastructure cost
  • Scale or cancel anytime

Precision, Transparency, Value
- All In One VA Service!

With Sparke , agents can concentrate on sales and relationships, assured of expert back-end support, while accessing the ticketing & task management dashboard to track work status and more.

Dedicated VA

Your dedicated VA, consistently working for you each day, is tailored to manage your tasks and evolve alongside your agency's growth.

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- No Credit Card Needed

Easy Communication

Seamless VA Communication: Use Slack, Hangouts, Teams, Phone, Email, or Dashboard for easy interaction..

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- No Credit Card Needed

Backoffice On The Go

Simply assign tasks via your mobile phone from anywhere & view status of tasks as they are executed.

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- No Credit Card Needed

Dedicated Account Manager

Along with your VA, you'll have a dedicated Account Manager to work with. They'll ensure smooth communication, optimal task execution, and assist in any specific requirements you may have.

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- No Credit Card Needed

Sparkle VA Dashboard

Our dashboard is packed with features to streamline your experience.

  • Assign tasks via email
  • View task status
  • View time utilized per task
  • Connect to your management system
  • & More
Try Free

- No Credit Card Needed

Task Timers for Precise Billing

Every task is meticulously timed, ensuring that you're billed for the exact duration of work. No approximations, just accurate and fair billing.

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- No Credit Card Needed

Affordable Monthly Minimum

For a modest $360, receive 30 hours of expert VA support, providing exceptional value right from the start.

Try Free

- No Credit Card Needed

Flexibility at Your Fingertips

Pause or cancel our services anytime, based on your unique requirements. We're here to adapt to your business's ebb and flow.

Try Free

- No Credit Card Needed

New To Hiring A Remote Workforce
Or Feel You Need Help?

We Handle Everything! We'll Show You How, Step By Step.

Account Manager

Makes sure you get the most from your investment in Sparkle.

Program Success Manager

Keeps your team on board, up to date, and fully trained. Helps them when they are stuck.

Dedicated VA

Works on the tasks assigned by you each day via email or dashboard to your satisfaction.

Sparkle AI - Add On Software

Leverage the power of Sparkle AI for unparalleled automation in your agency and consider the added benefit of Sparkle VA for a tailored human touch.

Sparkle AI Features

A Chat GPT-driven assistance that enhances agency efficiency.

  • AI-Generated Content
  • Policy Comparison Tools
  • Efficient Email Templates
  • Chat GPT Integration
  • Legal & HR Assistance
Learn More

Customer testimonials

Don't just take our word for it

"My experience working with eDesk has been very positive. The team learns quick and the work gets done without much interaction once the process is in place. I am really happy to have found eDesk. It frees up my time to get new business."

Ellen Ford

Ford & Ford Insurance

"Thank You eDesk - You guys do a great job - Super happy with how you are all doing."

Paul Haulbrook

Farmers Insurance

"We’ve worked with eDesk for over three years. They are a dependable partner with utmost integrity."

Frank McKnight

Virtual Insurance Service

"eDesk is a great fit for outsourced back-office processing - friendly, accommodating, well priced and easy to work with."

Brian Noegel

Blue Ridge Insurance

FAQs

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is Sparkle?

Sparkle is a custom Chat GPT tool specifically designed for insurance agents. It offers a range of AI-powered features such as chatbots, content writing, transcription, and policy checking.


This platform facilitates the creation of various documents, from social media ads to professional emails, and enhances policy management and client communication.


Its AI capabilities streamline various tasks, reducing time and improving efficiency for insurance professionals. Sparkle positions itself as a comprehensive solution for content generation and management in the insurance industry.

How does Sparkle improve policy comparison and management?

Sparkle facilitates policy comparison and management by offering tools that allow for quick, efficient, and accurate analysis of policy details and differences.

Does Sparkle provide content generation for agency marketing?

Yes, Sparkle offers content generation tools that can be used for creating marketing materials, aiding in effective and professional communication strategies.

Can Sparkle assist in training and development for insurance agencies?

Sparkle's features can support training and development processes within insurance agencies by providing resources and tools for effective learning and information dissemination.

How can Sparkle help with customer service in an Insurance agency?

Sparkle enhances customer service in the insurance industry by leveraging AI to streamline communication. It can generate personalized email content, respond to client inquiries efficiently, and manage correspondence throughout the policy life cycle. This leads to faster, more accurate responses, increased client satisfaction, and a more organized customer service experience.

How does Sparkle utilize ChatGPT's API for its insurance-specific application?

Sparkle harnesses the power of the ChatGPT API and customizes it for the insurance industry. By integrating ChatGPT's advanced AI capabilities, Sparkle provides specialized tools and functions tailored specifically for insurance-related tasks, policy checking, and communication. This blend of general AI with industry-specific engineering makes Sparkle a unique and efficient tool for insurance professionals.

How does Sparkle differ from ChatGPT, and how are they related?

Sparkle is powered by ChatGPT but has been specifically trained and prompt-engineered for the insurance industry. While ChatGPT is a general-purpose AI language model, Sparkle uses this technology as a foundation and tailors it to meet the unique needs and tasks of insurance professionals, offering specialized tools for policy checking, document creation, and enhanced client communication.

How does Sparkle ensure data security and privacy?

Sparkle prioritizes data security and privacy, adhering to stringent protocols to protect sensitive information. It employs advanced encryption and compliance measures to safeguard user and client data, ensuring confidentiality and security in all transactions and communications.

What happens to files uploaded for policy comparison or other purposes on Sparkle?

Files uploaded for policy comparison on Sparkle are deleted immediately after use to ensure data security. Users also have the option to delete other uploaded files at their discretion, maintaining control over their data and ensuring privacy.

Do you offer a free trial?

Yes, Sparkle offers a 3-day free trial that allows users to explore every feature of the platform without requiring a credit card. This trial period is an excellent opportunity to experience how Sparkle can enhance efficiency and customer service in the insurance industry.

Who are you and how long have you been in business?

We are a dedicated VA service focused on supporting insurance agents with essential tasks. Our expertise is rooted in years of experience in the insurance industry.

Where are you located?

We are a Los Angeles based company with our own global delivery center in India.Our managers work out of the US & Our VAs work from our offices in India capable of catering to different client needs and time zones.

Do you offer any other services beyond what's listed?

Our primary focus is on the services listed, ensuring expertise in each. However, we're open to discussing specialized requirements to see how we can assist.

How quickly can I expect tasks to be completed?

The turnaround time varies depending on the complexity of the task. However, we aim to handle most tasks efficiently within 4- 8 hrs and you'll be notified of any anticipated delays.

Are there any long-term commitments or contracts?

No, our model is based on flexibility. Clients can pause or cancel anytime and there are no rollovers, ensuring you only pay for what you use within each 30-day billing cycle.

How do you ensure the privacy of our data?

We take data privacy seriously. All information shared with us is encrypted, stored on secure servers, and accessed only by authorized personnel. We adhere to strict privacy policies and guidelines to protect your data.

How do you handle sensitive login credentials for our software and portals?

Login credentials are managed through secure password managers like lastpass, ensuring they are encrypted and inaccessible to anyone except the designated VA handling your tasks.

What happens if I don’t use my hours within the 30-day billing cycle?

Hours don't roll over to the next cycle. We encourage you to utilize your hours to maximize value.

What happens if I use up my hours ahead of the 30-day cycle?

If you exhaust your hours before the cycle ends, you can recharge your subscription for the remainder of the time.

How can I pause / cancel my payments?

You can easily pause or cancel your subscription either by emailing us or logging into the payment system.

Ready To Try Sparkle
VA Services?

Streamline Agency Operations With Virtual Assistants.

Start Free Trial
  • Flexible Subscription
  • Precise Billing
  • Subscribe/Cancel With Ease